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The Walt Disney Company Systems Administrator II in Bristol, Connecticut

Overview:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

Engineering Services designs, builds, and sustains technology that powers DE&E Technology’s worldwide content production and distribution platforms. In doing so, they contribute to a series of cross-functional services and technologies, including Quality Assurance, Data Analytics, Software Development, Broadcast Infrastructure, and Networking & Security.

Job Description:

The individual in this position will join the Engineering Services Broadcast Systems team in an exciting, fast paced environment, deploying and supporting DEE-T infrastructure at live remote events globally, onsite and remotely. Along with live event responsibilities, this individual will be involved with operational tasks assigned primarily in our Bristol, CT offices when not on remote.

This role supports compute, network and graphics systems at some of the biggest sporting events and shows in the world including Super Bowl, Wimbledon, Men’s and Women’s Final Four, College Football Championship, College Game Day, Monday Night Football and many more. In Bristol, you will support systems that drive on-air graphics across all ESPN networks and programming.

Responsibilities and Duties of the Role:

  • Performing logistical needs for remote events; build, ship, receive systems to and from site

  • Pre event planning, setup, support, and breakdown of DEE-T infrastructure at assigned events

  • Respond to and resolve issues that affect show production while onsite including system outages, malfunctions, and related technical problems, conducts diagnostic testing, repair and replacement activities necessary to solve routine, specialized, and complex problems

  • Coordinates and / or performs upgrades to system hardware and software; coordinates the activities of technicians involved in the deployment and configuration of the systems, and with vendors on moves, additions and re-locations of systems or equipment

  • When required perform preventative maintenance on all Broadcast Systems equipment and systems, such as on-air graphics machines, DEE-T supported clients, workstations & servers, Control Room and Studio equipment, etc. to ensure optimum broadcast performance in the facility.

  • Develops and implements effective preventative maintenance and diagnostic/solutions, techniques, and procedures.

  • Any other duties needed to help achieve Business Objectives

Required Education, Experience/Skills/Training:

  • B.S. from an accredited institution a discipline related to Computer Science or Broadcast Engineering

  • Minimum of 3 years of previous and relevant experience in Broadcast Engineering/Information Technology, and working in live production environments

  • This role has a high expectation of travel to support live remote events

  • Understanding of LAN/WAN technologies

  • Understanding of Windows-based PCs and Servers

  • Excellent oral and written communication skills

  • Excellent problem-solving skills

  • Ability to effectively prioritize and deliver on multiple initiatives simultaneously

  • Physical requirements and work environment: high travel expectation, ability to lift 50 lbs., ability to work in close quarters, e.g., active Production Trucks, Control Rooms, Studio spaces, etc.

Preferred Qualifications:

  • Has extensive knowledge of television production hardware, software, systems and specifications, TCP/IP protocols on servers and workstations, systems management, and server administration

  • Working experience with DHCP, DNS, SNMP, IP protocols, Wireshark

  • Linux administration experience; RHEL, CentOS, Ubuntu, etc.

Job ID: 10077928

Location: Bristol,Connecticut

Job Posting Company: Disney Entertainment & ESPN Technology

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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