The Walt Disney Company Secretary IV - Customer Relationship Management in Burbank, California

It’s the magic of immersing yourself in a motion picture masterpiece, or a new track from your favorite band, or the spectacle of a live Broadway show. It’s hard to define and even harder to create, but that’s what we do at The Walt Disney Studios. Ours is a culture of innovation, collaboration and creativity. We raise the bar, then step over it, blazing trails through the production and distribution of world-class entertainment around the globe. If you want to help tell compelling, enduring stories through movies, music or stage plays, then we want to hear from you.

For The Walt Disney Studios to transform to a truly modern entertainment company and compete highly dynamic and volatile global marketplace, we must put audiences at the center of everything we do. This transformation requires that we understand our audiences better than ever before and engage them in an integrated way across our brands, windows and platforms.

Our Consumer Relationship Management team has an open position to provide overall administrative support for the executive of the team and other team members as needed, including but not limited to answering phones, maintaining busy calendars and day-to-day meetings.

Responsibilities :

  • Primary contact for all incoming phone calls and communications (both mail and email).

  • Meeting coordination, logistics, preparation, invitations and materials and taking meeting notes, as needed.

  • Calendar Management; coordinate travel, long range planning and day-to-day meetings.

  • Filing of reference materials, background, and overview information.

  • Preparation of all business related expenses, ensuring expense reports and invoices are completed and filed in a timely manner.

  • Order supplies/materials and process invoices where necessary

  • Partnering and working extensively with internal departments and external vendors to provide and/or receive necessary information, materials, approvals, updates, etc

  • Supports departmental projects as needed

  • Troubleshoot occasional facility issues

  • Additional Duties as required.

Basic Qualifications :

  • Friendly, easy-going manner to handle varied personalities, responsibilities and assignments.

  • Excellent written and verbal communications and interpersonal skills to assure successful interaction with senior executives and business unit contacts and key external partners.

  • Able to make independent decisions in the handling of sensitive and confidential information while exercising good judgment and discretion

  • Detail oriented with superior organization skills.

  • Competency in general secretarial skills including answering the phone, filing etc. Excellent competency in typing/spelling with proficiency in Microsoft Word, Excel, Database Management, PowerPoint, Keynote and Outlook. Technology literate.

  • Ability to work overtime when special projects dictate.

  • Overall working knowledge with the SAP system desired.

  • Concur experience a plus

  • Team player - willing to work with other assistants and staff at all levels in support of the digital sales team in Burbank and worldwide.

  • Organized in thinking and execution to maintain efficient office, files, database, and information.

  • Ability to multitask with urgency.

  • Positive attitude and the ability to be proactive, resourceful and flexible.

  • Exceptional organizational and follow-thru skills with the ability to work on many projects simultaneously

Required Education :

  • Bachelor’s Degree or Equivalent experience

Job ID: 571776BR

Location: Burbank,California

Job Posting Company: Studio Entertainment