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The Walt Disney Company Sr. Manager, Program Management in Burbank, California

Technology Operations is centered around three core functions Business Relationship Management, Global Program Management and Performance & Operations to support the DTCI technology organization. This position is part of the Global Program Management team which manages the execution of DTCI Technology programs, including scope, delivery schedules and budgets in addition to identifying dependencies, managing risks and quantifying business impact. This role collaborates with technical and platform leads to understand and rationalize strategic roadmaps while providing easy to understand, transparent reporting to leadership during delivery.

As the Sr. Manager, Global Program Management you will lead the delivery team responsible for solving problems and executing complex, multi-disciplinary solutions aligned with the product vision, goals and requirements. You’ll work with business, product, and development teams to translate prioritized features into actionable tasks and ensure work is balanced and progressing. You’ll manage project schedules, identify risks, and communicate with stakeholders. You’ll also take point on identifying blocking issues and work through resolution while fluidly adapting priorities to ensure the team retains focus on the highest value work.

Responsibilities :

  • Work with product owners across regions to groom the prioritized backlog and translate into actionable roadmaps, delivery plans and executable work items for the program team with defined delivery schedules

  • Act as liaison with compliance and legal teams to attain approval of new solutions and manage adherence of existing solutions to changing and evolving requirements and regulations

  • Work collaboratively with architecture and development team members to address all relevant implementation details involved in each solution or feature

  • Seek to achieve continuous flow by ensuring the work is balanced and progressing, while eliminating roadblocks and meeting delivery commitments

  • Lead and increase the value of planning, backlog grooming, standups, and retrospectives for software development

  • Develop best-in-class processes and products while driving continual improvement

  • Coordinate releases across all products with Release Manager and Operations team members

  • Work collaboratively with other teams to align work for the team as per the schedule

  • Communicate status, updates and project summaries via presentations, email and direct communication with key stakeholders and executive leadership

Basic Qualifications :

  • 5+ years of program/project management experience, ideally in digital media services and/or business systems or related fields

  • Experience as a member of a high performing technical team working in a fast-paced environment while demonstrating a strong ability to collaborate across functional areas to define scope, requirements, deliverables, dependencies, and risk mitigation

  • Experience in technical vendor selection process via formal RFPs

  • Track record of digital product launches working across business, product and technical teams combined with working knowledge of modern program management and tools (e.g. Confluence/Jira; MS Office; Trello)

  • Expert in cross group communication with ability to obtain buyoff from business, operations and peers

  • Superior attention to detail supported by excellent written and verbal communication with all levels of personnel

  • Passion for collaborating with high energy and focus, driving results across multiple projects

  • Must be delivery focused with a strong willingness to perform all tasks required to complete the job and meet deadlines

  • Ability to thrive in a fast-paced, complex environment; relentless innovator. Challenges status quo and champions best-in-class technical solutions and problem-solving

  • Ability to lead team efforts while managing a mix of vendor and FTE resources, partner across organizational boundaries and geographies

Preferred Qualifications:

  • Management consulting experience

  • CSM / CSP Certification preferred with thorough understanding of Scrum Agile Methodologies

  • Experience with JIRA and Confluence

  • Experience in the media industry is a plus

Required Education :

  • A minimum of 5 years of digital program management or related experience

Preferred Education :

  • MBA or equivalent advanced degree and/or experience

Job ID: 708504BR

Location: Burbank,California

Job Posting Company: Direct-to-Consumer and International