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The Walt Disney Company Staff Systems Reliability Engineer in Burbank, California

Job Summary:

Do you want to apart of a team that creates magic for millions of guests across all of the Disney brands? Behind the scenes, the Enterprise Technology team helps deliver magical digital & physical experiences leveraging the latest technology; and our teams provide expert engineering services in cloud, automation, and systems reliability engineering to support the innovation and operation of The Walt Disney Company. We are passionate about ensuring our systems provide the best guest experience!

Build and Delivery Engineering is an automation team supporting Enterprise Technology Developer Tools Services. The Build and Delivery Engineering team is responsible for determining gaps and limitations in the current build and deployment process and provide solutions. The team maintains build pipelines, deployment pipelines, testing tools and other services. The team interfaces with Dev, QE, Operations and others to build and extend tools to support the organization

To be successful in this role, you will protect, operate, and continuously improve the automation and systems that run Disney's experiences, products, & services with a focus on availability, latency, automation, & cross-company collaboration while embracing a DevOps culture.

Teams are located in Seattle, Burbank, Orlando, Bristol and New York.


The Staff SRE will help create, build and deliver amazing experiences for our guests, fans and businesses.

  • Lead and coordinate migrations related to Github & Gitlab

  • Advise/Architect automated builds and the continuous integration systems paradigms

  • Advise/Architect on tools that manage automated code deployments during the release process

  • Maintain documentation of the build and continuous integration systems

This will include consultation, designing, building, and supporting development pipelines, engineering high reliability and reinforcing best practices to secure our company and guest data.

The Staff SRE is expected to have expert level skills in Linux and must have experience with software development (e.g. Python, Go, Java, Node), CI Pipeline tools (e.g. Jenkins), Git source management, cloud hosting (AWS, GCP & Azure), container computing (e.g. Docker), web technologies and the DevOps team culture. This position will also bring expertise on systems, network, operational excellence and application stability, security, performance, and capacity management, as well as documentation.

The Staff SRE must be prepared to work with engineering, creative and production teams in an extremely collaborative and high-energy environment to brainstorm, architect, gather requirements, troubleshoot, and provide stellar customer support. The ideal Staff SRE is passionate about constantly learning, taking technology to the next level to solve complex problems, and is a highly motivated, optimistic, proactive, creative thought leader and project manager.

The Staff SRE will:

Translate ideas into tangible products that shape experiences by focusing on a systematic approach to automation, resiliency, efficiency, stability, security, performance, and capacity management, as well as documentation and serve as a subject matter expert through internal and external tech talks and conferences.

Make an impact on a transformative team and culture by designing, building, and supporting systems for large-scale enterprise platforms for The Walt Disney Company.

Collaborate and serve as a thought partner to work with various Engineering and Production teams to gather requirements, troubleshoot issues, apply a scientific approach to continuous improvement, challenge status quo, promote a high accountability trust culture and provide stellar customer support.

Inspire and lead initial discovery, architecture, design, automation, implementation and operationalization, including:

  • Business Engagement and Requirements Gathering

  • Architectural Review, Proof of Concept Work, and Onboarding

  • Project: Build and Operationalize New Systems/Sites/Services/Products

  • Systematic Load Testing, Troubleshooting, Optimization and Tuning

  • Development: Tools and Automation Frameworks

  • Documentation: Creation of Application Design documents, Run books, and Knowledge Base Articles

Basic Qualifications:

  • 5 years of software development or systems engineering experience with large scale Enterprise platforms

  • Experience with Github and/or Gitlab

  • Experience maintaining a production build system for a large software project

  • Proficiency with a build automation framework

  • Proficiency with a revision and artifact control systems

  • Experience with dependency management in complex software projects

  • Knowledge of static code analysis tools

  • Experience with AWS, Google or similar cloud computing environments.

  • Experience working in an Agile development environment

  • Excellent judgment, problem resolution, team building, negotiation, and decision-making skills as well as the ability to work under continual deadline pressure

  • Experience in at least one relevant programming languages (Golang, Node, Python, etc.)

  • Understanding of high availability systems design and implementation

  • Excellent verbal and written communication skills when working with technical groups

  • Ability to produce software documentation, including writing requirements, specifications, system architecture and test plans all with attention to detail

  • Ability to work within formal processes that assure a quality product and operational integrity

  • Containerization and container security

Preferred Qualifications:

  • 7+ years of software or systems engineering experience with large-scale Enterprise platforms

  • Experience working with ITIL and Service Management best practices is a plus.

  • Experience working in a high capacity, highly scalable mission-critical web serving environment

  • Experience hardening and maintaining secure systems (Safe Harbor or PCI experience a plus!)

  • GitHub, GitLab

  • Gitlab-CI, YML

  • Jenkins, Jenkinsfile

  • Linux/Unix

  • Python, Golang, and/or Javascript/Typescript

  • Docker & Kubernetes

  • Maven, Nexus Repo

Required Education

BS/BA in Computer Science or 5 years equivalent industry experience

Job ID: 764026BR

Location: Burbank,California

Job Posting Company: The Walt Disney Company (Corporate)

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.