The Walt Disney Company Sr. Wireless & Optical Operations Engineer in Celebration, Florida

The Telecom team is looking for an individual with strong technical and troubleshooting skills to support fiber-optic and wireless networks at Disney Parks and Resorts. The Wireless & Optical Operations Engineer must be a subject matter expert (SME) responsible for in-depth analysis, testing and configuration for GPON and wireless solutions across property. This individual must also have a strong understanding of IP networking and telephony demonstrated through past examples.

Responsibilities :

  • Provide Network Support and oversee the GPON based Wi-Fi network to ensure the service provider monitors and maintains the wireless networks based on SLAs and Disney Design Standards

  • Provide hands-on support for wireless upgrades, installations, and emergency maintenance

  • Provide operational design input into new GPON deployments

  • Conduct in-depth analysis and recommendations to provide best practices around wireless and fiber solutions

  • Conduct and interpret wireless RF surveys to deliver optimized service to business units

  • Interpret fiber-optic test results from contractors for quality and acceptance

  • Follow industry best practices to complete design reviews

  • Act as subject matter expert (SME) for operational support of various IP devices

  • Develop and implement processes related to Wireless and Optical solutions

  • Create detailed reporting metrics regarding network performance and usage

  • Provide level 3 support to triage optical and wireless connectivity issues including, but not limited to, hands on, RF Survey, fiber-optic testing, and Heat Map generation

Basic Qualifications :

  • 10 years in the Telecommunications Industry

  • 10 years’ experience as a Network or Operations Engineer

  • 10 years project management experience

  • Strong knowledge of GPON, Fiber-based networks, and OLT/ONT experience

  • Strong knowledge of CCNA Wireless, CCDA and CCNP Wireless

  • Valuable experience with Cisco and HP/Aruba switches to support custom vlan configurations, location based services and QoS policies

  • Strong knowledge of fiber-optic design and installation best practices

  • Demonstrated understanding of various Wireless survey tools, fiber optic splicing and test equipment

  • Experience with VoIP technology

  • Advanced experience with Excel, PowerPoint, and Visio

  • Passion for, and knowledge of Wireless systems and solutions

  • Demonstrated strong analytical, problem solving, and decision making skills

  • Proven success collaborating with a range of partners while understanding multiple perspectives

  • Strong written and verbal communication skills to convey data and analysis to internal and external customers

Required Education :

  • A degree in a technical related field, appropriate certifications, or equivalent work experience

Preferred Education :

  • Bachelor of Science Degree in Engineering, Technology, or Computer Science

Job ID: 595113BR

Location: Celebration,Florida

Job Posting Company: Parks, Experiences and Consumer Products