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The Walt Disney Company Telecom Operations Manager in Celebration, Florida

Co-manage the team responsible for governance of WDW fleet of 4000 imaging devices.

  • Provide overall governance for the WDW Managed Print Services program

  • Financial responsibility of Managed Print annual operating budget

  • Manage and schedule the fleet refresh every 5 years

  • Break/fix repair of 4000 devices tracked through ServiceNOW and Maximo

  • Support WDW Cast printer imaging requests (install/remove/move/map)

  • Maintain security of the print servers and network connections.

  • Manage the vendor relationships

  • Manage local delivery of consumables by vendors

  • Design and implement effective print environments specific to workspace needs

  • Provide efficient print/imaging solutions for Cast

  • Responsible for accurate asset and inventory tracking of print devices and toners

  • Manage automated replenishment program of 19,000 toners per year

  • Manage the device decommission process

  • Should be proficient in: Microsoft Office, SAP Workplace, Service NOW, Maximo, and various print software (WJA, DSS, HPAC)

  • Excellent communications skills and the ability to work well with other team members

  • Solid understanding of network security and switching and routing

N/A Disney Parks, Experiences and Products (DPEP) brings stories and characters to life through innovative and engaging physical products and digital experiences across more than 100 categories, from toys and t-shirts to apps, books, console games and much more. The business is home to world-class teams of app and game developers, licensing and retail experts, leading retail and e-commerce businesses – Disney store and shopDisney.com – as well as renowned artists, storytellers and technologists who inspire imaginations around the world.

Enterprise Technology/Telecom is looking for an individual with strong organizational and management skills to support managed print environment at Walt Disney World. The Telecom Operations Manager must be a subject matter expert (SME) responsible for governance, in-depth analysis, testing and configuration for network printer solutions across property. This individual must also have a solid understanding of IP networking as demonstrated through past examples.

Required Education :

N/A

Preferred Education :

  • Should be proficient in: Microsoft Office, SAP Workplace, Service NOW, Maximo, and various print software (WJA, DSS, HPAC)

  • Excellent communications skills and the ability to work well with other team members

  • Solid understanding of network security and switching and routing

Company Overview :

English

Job ID: 746789BR

Location: Celebration,Florida

Job Posting Company: Disney Parks & Resorts

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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