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The Walt Disney Company Executive Secretary, DPEP Human Resources in Glendale, California

Are you a born organizer? Do you keep your cool under pressure? Do you have experience supporting a high-level executive? And do you have a soft spot for Disney? If you’re nodding your head, then an Executive Support Professional position in Disney Parks, Experiences and Products at The Walt Disney Company might be right for you.

Our Executive Support Professionals are highly-respected because their skills are essential to the success of the company. At Disney, we are storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

The mission of Disney Parks, Experiences and Products (DPEP) is to bring the magic of Disney into the daily lives of families and fans around the world to create magical memories that last a lifetime. Whether managing a theme park, building a cruise ship, producing a new toy, publishing a book, or creating an online adventure, we want to be able to give our fans and customers the best Disney experience possible.

This position currently reports to the Director HR and Director Employee Relations

Responsibilities :

You would be responsible for the day-to-day workings of the leader(s) you support. Our HR teams supports DPEP cast, crew and Imagineers. It goes without saying that there will be expense reports, travel planning, hundreds of phone messages and endless calendar jockeying, but this job is very much about people, about forming strong relationships with your leaders and co-workers, and about understanding how to leverage the human capital within the Disney enterprise to help your executive(s) flourish. As the “face” of your executive(s) within The Walt Disney Company, your professionalism, loyalty and attitude are a reflection of the office, and as such, are a critical component to its success. Every day as an Executive Support Professional is different! On any given day you might:

  • Create a multi-city travel itinerary, taking into account time zones, weather delays, traffic and fatigue levels;

  • Review your leader’s schedule to build-in time for things like thinking, and getting to/from meetings in our sprawling campus;

  • Understand the day’s priorities so you can be smart about how you direct phone calls;

  • Schedule conference rooms, meetings and video chats;

  • Be ready to throw the entire schedule out the door when an emergency comes up, then pick it up again when the dust settles;

  • Read relevant newspapers and trade journals so you understand the mission of the office;

  • Draft letters and emails on behalf of your leaders;

  • Act as “casual buyer” of all office supplies for the department, and manage purchase orders and vendor contracts;

  • Prepare regular reports and summaries -- you’ll have tasks that you “own” completely;

  • Collaborate on projects by conducting research, writing and fact-checking;

  • Assist with on-boarding new employees – you’ll be the “friendly face” that newbies count on to answer all their questions, including many who are quite senior in the organization;

  • Mentor and train other support professionals in hard skills like computer programs, and soft skills like teamwork;

  • Plan high-profile, complex events like offsites as well as smaller-scale gatherings such as service recognition parties;

Basic Qualifications :

  • At least 5 years of administrative experience supporting Managers or above;

  • Sharp written and verbal communication skills, including clean grammar and a robust vocabulary;

  • Ability to multi-task and prioritize deadlines/deliverables;

  • Strong proficiency with all types of computers, phones and office equipment;

  • Mastery of Microsoft Office programs, good skills in SAP, Sharepoint and Concur;

  • A calm head and steady hand to deal with the unexpected;

  • Confidence to learn new programs when necessary;

  • Complete reliability handling confidential information;

  • Desire to truly be helpful to your leaders and co-workers, to go the extra mile without being asked, to build solid inter and intra-team relationships;

  • Some flexibility in your schedule – we value work/life balance, but in a pinch, a bit more time is needed;

  • Very strong organizational skills and attention to detail; and

  • A professional demeanor, positive outlook and a can-do attitude.

Preferred Qualifications:

  • Good knowledge of working with global time zones

  • Experience working in a large publicly-traded company;

Required Education :

High school degree

Preferred Education :

Bachelor’s degree

Job ID: 974464BR

Location: Glendale,California

Job Posting Company: Disney Parks, Experiences and Products

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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