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The Walt Disney Company Sr Production Real-Time Systems Reliability Engineer (PH) in Glendale, California

The Walt Disney Company is a world-class entertainment and technology leader. Walt’s passion was continuously envisioning new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from animation, theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences, and we’re constantly looking for new ways to enhance these exciting experiences.

The Disney Branded Television (DBT) group oversees the creation, development, and production of live-action and animation television content for children, teenagers, and families under the Disney brand through the Disney Television Animation studio. This content is aired on the group's various cable channels, such as Disney Channel, Disney Junior, Disney XD, and the Disney + Streaming platform.

DBT develops original series, movies, and other content that align with Disney's family-friendly brand image and appeal to its target audience. These television properties could include distribution deals, marketing strategies, and brand management.

Because of DBT's strong use of commercial and custom software technologies to create its products, its use of technology, engineering, development techniques, and software is essential to its production operations and workflows. We’re looking for an intellectually curious, business-savvy, analytical powerhouse to join the Disney Branded Television Technology team as a Senior Production Real-Time Systems Reliability Engineer. In this role, you will develop and support solutions across DBT: Productions and Development.

Project Hire:

*This is a 12-month estimated project position with no guarantee of permanent placement.*

Responsibilities:

The Senior Production Real-time Systems Reliability Engineer (SPRSRE) is responsible for automating Production Application processes in support of the production Unreal Engine / Perforce pipeline used by DBT to produce its digital production products. This includes the following:

  • Work closely with product developers to ensure new features have the proper operational support and maintainability -provide deep back-of-house technical guidance to development teams.

  • Responsible for implementing complex solutions to provide hosting services and platforms to various development teams and working in partnership with the team to help drive the standardization and operational support of infrastructure solutions to support the firm’s infrastructure needs.

  • Create, build and deliver new technologies or platforms. This will include consultation, designing, building, and supporting development pipelines, automating infrastructure and operations, creating telemetry for monitoring, engineering high reliability, and reinforcing best practices to secure our company and guest data.

  • Responsible for the architecture, deployment, and support of CI/CD pipelines.

  • Deliver cloud native and in-house infrastructure solutions for a wide range of applications.

  • Migrating applications from manual code push to automated / continuous deployments.

  • Migrating applications and servers between local and cloud platform deployments as needed.

  • Manage, configure, and implement automation tools such as Terraform, Helm, GitLab, Docker, Kubernetes.

  • Develop software for the purposes of automating, monitoring, and maintaining deployed infrastructure.

  • Design and development front end applications as needed for automation and tools.

  • Work closely with Software Development group to manage and develop tools for managing and automating hardware and software resources.

  • Generate reports and statistics for various systems using various analytical tools.

  • Automate and support physical and virtual environments for web and application servers for both production and development.

  • Participates in researching, testing and implementing optimized technical solutions for our production technology infrastructure and user base.

  • Provides 3rd tier, extended support to the Systems Engineering, Support Engineering and Software Development groups.

  • Performs technical administration functions and other miscellaneous technical special projects as assigned by department management.

  • Influences the direction of product and service development.

  • Interacts with vendors.

Qualifications:

  • Experience with Unreal Game Engine in a live-action and/or production environment.

  • Experience with Perforce in an administrative level.

  • 5+ year’s experience supporting high-end servers and graphics workstation hardware.

  • 5+ year’s experience supporting (advanced troubleshooting and configuration experience) Linux / UNIX, Mac OS, and Microsoft Windows-based systems in a network environment.

  • 5+ years of experience working with network administration utilities.

  • Strong Linux/Unix/Windows administration background.

  • Previous work experience in the similar discipline (Automation Engineer, Full Stack Engineer).

  • Strong experience with scripting and programming languages for Web App Development (Python, PHP, PowerShell, React, Reach, Rust, bash, etc.)

  • Ability to use a wide variety of open-source technologies.

  • Cloud management services (experience with AWS, Azure, and Google GCP). This includes cloud migration strategies.

  • Experience with Virtualization (VMware, Hyper-V, Docker) automation.

  • Experience with configuration management tools such as Ansible, Terraform, and/or an equivalent product.

  • Experience with infrastructure as code workflows in Terraform, CloudFormation, Chef, Ansible etc.

  • Experienced with CI/CD tools (GitLab, Jenkins etc.) and containerization/orchestration tools (Docker/Kubernetes).

  • Experience with MySQL and SQL databases.

  • Experience with Load Balancers (NginX, F5, AWS types).

  • Ability to work in a fast-paced, production-critical environment.

  • Knowledge of Active Directory and Identity Management services and their application integration (IDP, SAML, Keystone, LDAP).

  • Experience with creative applications: ToonBoom, Maya, Nuke are a plus.

  • Knowledge of pipeline automation and rendering (AWS Deadline, Rush) is a plus.

  • Able to communicate technical information effectively – both written and verbally.

  • Ability to strategically solve complex technical issues.

  • Must have a strong customer service orientation and have the ability to work with a diverse user community.

  • Must be well organized and detail-oriented.

Education:

  • Bachelor’s degree in a technical discipline or equivalent work experience.

About The Walt Disney Company:

The Walt Disney Company, with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

The hiring range for this position in CA is $136,100.00 to $182,400.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10090762

Location: Glendale,California

Job Posting Company: Disney Branded Television

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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