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The Walt Disney Company Contract - Master Control Operator I in Houston, Texas


The Contract - Master Control Operator, is responsible for performing the duties of operating the multi-channel control point for Disney DTCI, FOX Sports Regional and Disaster Recovery for cable networks. Candidate must be proficient in the use of all broadcast equipment and technology within assigned operating areas to execute live and pre-recorded programming and commercials as scheduled. Candidate will understand and execute these items and more, including but not limited to: protocols for live programs, commercial and program log documentation, regional feeds and market protection procedures, intercom communication procedures and any required documentation.

The Contract - Master Control Operator remains competent and current on technology, develops professional contacts with team members, supervisors, managers, and peers within other departments. Verbally communicates problems (real and perceived) to Supervisor. Incumbent communicates with sites and studios to ensure accurate start and end times for live event segments and the airing of promotions and live elements.

Incumbent must be flexible with their schedule as this is a 24/7/365 operation and should expect to work nights, holidays and weekends. The ability to perform the job at hand under a tight deadline while demonstrating strong interpersonal communication skills is a must. Other skills that we are looking for in our candidates include: organizational and planning skills, being able to adapt to a constantly changing environment, strong communication skills and a good computer background with programs such as Outlook and Excel.

Contract-Master Control Operators are required to successfully complete the required training program in order to perform assigned duties.

Primary responsibility is to ensure quality of signal to air. This will be done by:

Responsibilities :

  • Demonstrate proficiency with all broadcast equipment, workflows and procedures

  • Understand and follow SOP’s for disaster recovery

  • Understand and follow SOP’s for various Networks, high profile, live events, etc.

  • Verify playlist accuracy and save playlist file regularly.

  • Consistently Monitor on-air material and communicate any discrepancies to Supervisor.

  • Monitor secondary events and ensure all air correctly.

  • Consistently monitor On Air by ensuring that database information and media content are accurate which may include but not limited to:

  • SOM/EOM of segments

  • Audio and Video specifications

  • Secondary events (DTMF,GPI,SCTE104 and graphic insertion)

  • Content

  • Closed Captioning

  • Active Format Descriptor

  • Monitor equipment for performance / device failures

  • Verify all timing issues for all media play out to air

  • Capture accurate log times

  • Capture and document all information related to the On Air Process of our Networks including but not limited to on air discrepancies, element air times, etc.

  • Be able to preview material

  • Communicate effectively with Supervisor and oncoming Operator relief to ensure a smooth transition between shifts and board operations


  • Ability to communicate effectively, work under stress and perform as part of a team

  • Strong customer service skills.

  • Strong math skills.

  • Basic knowledge in audio and video.

  • Computer knowledge including Windows and other business related software

  • Basic knowledge on Switchers, VTR’s, server playout, automation systems and other broadcast technology.


  • Complete understanding of Master Control functions

  • Experience in multi-network Master Control environments

  • Experience with Snell, Imagine (Harris), ITX or similar Automation Systems

  • A Bachelor's Degree in Business, Communications, Television, Computer Science or equivalent work experience.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Job ID: R10010746

Location: Houston,Texas

Job Posting Company:

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.