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The Walt Disney Company Manager, Transmission in Houston, Texas

Job Summary:

The Woodlands transmission team supports 24X7 engineering and operational sustainment for the Disney Cable Networks, FX/NatGeo and ESPN satellite distribution to 3000 commercial cable headends in North America. With the addition of the ABC Television Network as the primary uplink site, transmission will support 200+ over the air affiliate stations and over the top operations for ABC OTTO viewers using devices, PC’s, internet technologies and apps.

Responsibilities:

  • Responsible for a full complement of non-exempt (Individual Contributors) Direct Reports.

  • Provides daily managerial oversight to team of Transmission Specialists.

  • Administers employee performance evaluations in collaboration with all Transmission Management.

  • Liaison with internal business leaders to ensure established workflows and processes are functioning at a high level.

  • Oversight of Transmission daily schedules, time-off and any LOA.

  • Works directly with TX Leaderships on “next gen” projects involving sensitive information.

  • Takes lead on the interviewing and hiring process. Make final recommendation to TX Leaders.

  • Creates competency-training plans for TX Specialists and oversees their implementation.

  • Creates and administers departmental policy and standard operating procedures (SOP’s).

  • Ensures that Transmission meets ESPN’s technical and operating standards by maintaining accurate and reliable transmission platforms containing high quality audio, video, and data streams.

  • Makes technical recommendations to content and event operations groups for best ways to deliver their content.

  • Provides leadership to Transmission Supervisors and staff, ensuring that problems are diagnosed and resolved quickly.

  • Communicates operational issues with affected parties, assuring awareness for all stakeholders and following up as appropriate.

  • Keeps abreast of upcoming operational challenges and assigns appropriate resources as necessary

  • Oversight of day to day responsibilities of the TX operational staff, this includes but not limited to: Scheduling and role assignments, follow up on network discrepancies and critical reporting, manage training an on-going learning opportunities

  • Ownership of direct report relationships and oversight of 6 month and yearly performance reviews; along with promotional, merit and bonus recommendations

  • Involvement in the screening, interviewing and recommendations associated with the hiring process for the TX team

  • Responsible for assigned projects and keeping leadership apprised of updates, challenges or successful completion

  • Oversight of Business Continuity (DR) to best protect networks originating at The Woodlands and Bristol Transmission facilities

  • Build strong relationship with internal and external business partners, especially the Bristol Transmission Team

Basic Qualifications:

  • 7+ years of experience in the broadcast industry

  • 3+ years of management experience.

  • Extensive knowledge of the workings of an advanced Transmission or Broadcast Operation Centers

  • Must exhibit a high level of leadership skills and maturity

  • Basic project management skills to help drive results

  • Ability to react quickly and effectively to issues that arise whether they are air affecting, scheduling, and customer related, etc.

  • Ability to work nights, weekends, and holidays

Preferred Education

  • College technical and/or management degree in related field or equivalent experience preferred

Job ID: 765467BR

Location: Houston,Texas

Job Posting Company: Direct-to-Consumer and International

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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