The Walt Disney Company Hawaiian Speaking Food & Beverage Server, The ‘Ōlelo Room in Kapolei, Hawaii
Apply to this position to be considered for opportunities at The ‘Ōlelo Room, a lounge that celebrates the Hawaiian language. The décor features wooden carvings of common objects, with labels that convey their Hawaiian names. Our friendly Cast Members will happily help our Guests refine the pronunciation of Hawaiian words and hold extensive conversations all while providing exemplary service.
Soothing sounds of Hawaiian music is performed live each night on the patio. Our Cast Members at The ‘Ōlelo Room will deliver appetizers, hot plates and refreshing beverages to our Guest's tables or staging area in the dining room/lounge area.
To learn more about this upscale lounge and gain familiarity with sample menu's, click here. at https://www.disneyaulani.com/dining/lounges-bars/olelo-room-lounge/
Ability to serve multiple guests at bar or multiple table stations
Responsible for greeting Guests, taking their order, entering into Point of Sale (POS) system and verifying order by repeating back to Guest
Must be comfortable working with Food & Beverage supplies including small trays, carafes, coffee pots, and glassware
Practices proper sanitation procedures and maintains cleanliness of on-stage and back stage working areas
Delivers order using designated pivot points
Serves food and beverage to Guests at proper temperature
Ensures that food presentation is fresh and up to quality standards
Shares knowledge of wines, spirits to Guests
Replenishes food and other serving items as necessary; Portions back-up items
Assists guests with directions, entertainment, show event schedules and other information
May clear tables and perform pre-bussing duties
Some computer experience, working with POS systems; entering guest orders
May be responsible for maintaining a cash drawer to balance at end of shift
Completing assigned side work duties at beginning and end of each shift
Basic Qualifications :
The ability to speak conversationally in Hawaiian is required
Must be at least 18 years of age
Must meet state requirements to obtain Hawaii Liquor Commission cardPrevious experience in a table service restaurant
Display good judgment of food quality and production, understand the impact of spoilage
Demonstrate excellent Guest Service recovery abilities
Able to anticipate Guests needs and act accordingly
Possess strong communication; Able to articulate menu options and ingredients to Guests
Adept at troubleshooting and calmly handling difficult Guest situations
Previous experience multi-tasking in a fast-paced, high volume environment
Speed, accuracy and efficiency are required, as well as the ability to work well under pressure
Preferred Qualifications :
Previous restaurant experience with an understanding of full service food & beverage environment
Previous fine dining/table service experience preferred
Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
Company Overview :
At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.
Additional Information :
This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week - Saturdays & Sundays required. For training purposes, extended availability for up to four (4) weeks may be required immediately following the start date.
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Keyword: AULANICASTING, Aulani Casting
Job ID: 562641BR
Job Posting Company: Parks, Experiences and Consumer Products