The Walt Disney Company Hawaiian Speaking Food & Beverage Server, The ‘Ōlelo Room in Kapolei, Hawaii

Apply to this position to be considered for opportunities at The ‘Ōlelo Room, a lounge that celebrates the Hawaiian language. The décor features wooden carvings of common objects, with labels that convey their Hawaiian names. Our friendly Cast Members will happily help our Guests refine the pronunciation of Hawaiian words and hold extensive conversations all while providing exemplary service.

Soothing sounds of Hawaiian music is performed live each night on the patio. Our Cast Members at The ‘Ōlelo Room will deliver appetizers, hot plates and refreshing beverages to our Guest's tables or staging area in the dining room/lounge area.

To learn more about this upscale lounge and gain familiarity with sample menu's, click here. at https://www.disneyaulani.com/dining/lounges-bars/olelo-room-lounge/

Responsibilities :

  • Ability to serve multiple guests at bar or multiple table stations

  • Responsible for greeting Guests, taking their order, entering into Point of Sale (POS) system and verifying order by repeating back to Guest

  • Must be comfortable working with Food & Beverage supplies including small trays, carafes, coffee pots, and glassware

  • Practices proper sanitation procedures and maintains cleanliness of on-stage and back stage working areas

  • Delivers order using designated pivot points

  • Serves food and beverage to Guests at proper temperature

  • Ensures that food presentation is fresh and up to quality standards

  • Shares knowledge of wines, spirits to Guests

  • Replenishes food and other serving items as necessary; Portions back-up items

  • Assists guests with directions, entertainment, show event schedules and other information

  • May clear tables and perform pre-bussing duties

  • Some computer experience, working with POS systems; entering guest orders

  • May be responsible for maintaining a cash drawer to balance at end of shift

  • Completing assigned side work duties at beginning and end of each shift

Basic Qualifications :

  • The ability to speak conversationally in Hawaiian is required

  • Must be at least 18 years of age

  • Must meet state requirements to obtain Hawaii Liquor Commission cardPrevious experience in a table service restaurant

  • Display good judgment of food quality and production, understand the impact of spoilage

  • Demonstrate excellent Guest Service recovery abilities

  • Able to anticipate Guests needs and act accordingly

  • Possess strong communication; Able to articulate menu options and ingredients to Guests

  • Adept at troubleshooting and calmly handling difficult Guest situations

  • Previous experience multi-tasking in a fast-paced, high volume environment

  • Speed, accuracy and efficiency are required, as well as the ability to work well under pressure

Preferred Qualifications :

  • Previous restaurant experience with an understanding of full service food & beverage environment

  • Previous fine dining/table service experience preferred

  • Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)

Company Overview :

At Disney, we‘re storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.

Additional Information :

SCHEDULE AVAILABILTY

This role is Part-Time and requires full availability for any shift, a MINIMUM of THREE (3) days per week - Saturdays & Sundays required. For training purposes, extended availability for up to four (4) weeks may be required immediately following the start date.

SUBMITTING YOUR APPLICATION

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IMPORTANT:

You may only apply once in a three (3) month period. If you have applied within the last three (3) months, please log in to your account to view your current application status.

Keyword: AULANICASTING, Aulani Casting

Job ID: 562641BR

Location: Kapolei,Hawaii

Job Posting Company: Parks, Experiences and Consumer Products