The Walt Disney Company Jobs

Mobile disney Logo

Job Information

The Walt Disney Company Security Host/Hostess - Full-Time in Kapolei, Hawaii

As a Security Host/Hostess, the main goal is to provide a safe and secure environment that enables our guests, cast members and vendors to experience the magic of Disney. SCHEDULE AVAILABILTY

Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a days, 365 days a year.

Keyword: AULANI CASTING, AULANICASTING

  • High school diploma or equivalent

  • Associates Degree or higher in Criminal Justice, Private Investigations, Homeland Security, Emergency Management and/or Emergency Medical Services

  • Strong understanding of Hawaii Revised Statues; particularly those that apply to Hotel/Resort destinations (such as trespassing, etc.)

  • Knowledge of Hawaiian/ Japanese language

  • Must be at least 18 years of age

  • Valid State of Hawaii Guard Card

  • A successful candidate will need to have experience as a first responder – related experience that best aligns with the day to day operation may include:

  • Hotel/Resort Security Guard/Officer experience

  • Successfully completed basic training in the Military

  • Loss Prevention and/or Plain Clothes Operatives experience

  • High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant

  • 25WPM (Words Per Minute) as will investigate and document incidents, complaints, accidents and emergencies – strong verbal, written and technology skills required

  • Perform general clerical duties using Microsoft Office and other site specific programs

  • A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more

  • Self-directed (can complete tasks with minimal follow up/supervision)

  • Maintain strong observation skills with high level of detail and scrutiny for entire shift

  • The Security Host/Hostess performs protective and enforcement functions in a courteous and professional manner while dealing with emergencies, undesired conduct, disturbances, threats to life and property

  • As a first responder, will be trained on Infant, Child and Adult Cardiopulmonary Resuscitation (CPR), Automated External Defribrillator (AED) and fire extinguisher procedures to respond to emergencies as needed

  • Conduct interior and exterior Resort foot patrol to identify undesirable conditions

  • Evaluate a situation and quickly make logical decisions on how to proceed while maintaining a calm demeanor

  • Maintain order in the Resort while attending to the needs of our guests, cast members and vendors

  • Coordinate expedient response to emergency conditions such as fire, alarms, safety hazards and threats to life and/or property in a calm, rational, persuasive manner

  • Handle violations of Resort policy, civil laws and undesired conduct

  • Work with state of the art technology to detect and respond to safety systems

  • Provide cash escorts for cashiers to/from cash room to their work station

  • Respond to security and emergency calls and prioritize the work in a timely manner

  • Use of complex consoles to receive calls from guests, cast members and vendors requiring assistance and dispatches to resolve situations – will maintain logs of all requests

  • Provide key assist

  • Issue contractor and visitor badges

  • Monitor Closed Circuit Television (CCTV) system for any unusual activity and dispatch via two-way radio

  • Provide accurate information to guests, cast members and vendors seeking directions and hours of operation

  • Receive, record and secure found property – will also research and respond to guests inquiries for lost property

  • Escort guests and cast members as required to parking lots

  • Perform other duties and responsibilities as assigned

Responsibilities : SCHEDULE AVAILABILTY

Full-Time requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

Our Theme Parks and Resort Hotels operate 24 hours a days, 365 days a year.

Keyword: AULANI CASTING, AULANICASTING

Basic Qualifications :

Security

Required Education :

  • High school diploma or equivalent

Preferred Education :

  • Must be at least 18 years of age

  • Valid State of Hawaii Guard Card

  • A successful candidate will need to have experience as a first responder – related experience that best aligns with the day to day operation may include:

  • Hotel/Resort Security Guard/Officer experience

  • Successfully completed basic training in the Military

  • Loss Prevention and/or Plain Clothes Operatives experience

  • High pressure situational experience such as Emergency Medical Technician, Firefighter, Flight Attendant

  • 25WPM (Words Per Minute) as will investigate and document incidents, complaints, accidents and emergencies – strong verbal, written and technology skills required

  • Perform general clerical duties using Microsoft Office and other site specific programs

  • A good sense of direction as will learn and memorize Resort layout to include the locations of fire pull stations, fire extinguisher, AED, standpipes and more

  • Self-directed (can complete tasks with minimal follow up/supervision)

  • Maintain strong observation skills with high level of detail and scrutiny for entire shift

Company Overview :

English

Job ID: 711388BR

Location: Kapolei,Hawaii

Job Posting Company: Parks, Experiences and Products

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

DirectEmployers