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The Walt Disney Company Disney Fine Art Photography - Photography Coordinator (Seasonal) in Lake Buena Vista, Florida

Job summary

As the Disney Fine Art Photography (DFAP) Photography Coordinator, you will be responsible for team collaboration from the planning process through execution, sending communication, work with scheduling teams to ensure guests requests are communicated and honored, and attend meetings with multiple partners and clients, project managers, and third party preferred vendors (such as Disney Fairy Tale Weddings Team, Sales Consultants, Club 33, FedEx and UPS, Walt Disney World Public Relations and Public Affairs, Media and Production, Parks, Planning, and Integration teams, and more).

The Photography Coordinator reports to the Photography Manager, Disney Fine Art Photography.

You Will

On any given day, as a Photography Coordinator you might:

  • Gather information for each event from partners using various systems.

  • Ensure that events have current information on Disney Fine Art Photography calendar.

  • Review orders from guests.

  • Review and respond to guest communication.

  • Work with guests and clients to conduct in depth discovery to best understand guest’s needs.

  • Provide accurate and timely information and recommendations based on discovery.

  • Input and update guest information into the correct systems.

  • Work with other team members to solve guest issues after the event.

  • Ensure a safe environment for our cast and guests.

  • Promote and develop a partnership environment.

  • Model, engage, and reinforce the Disney Look Appearance Guidelines.

  • Model, engage hourly cast in safety requirements.

  • Supervise operation and adjust as needed based on demand, using established procedures and standards.

  • Communicate to leadership on any cast or guest positive interaction or situation that requires leadership awareness.

  • Communicate operational concerns or process improvements to leadership or partners.

You Will Have

Here’s what you’ll need to be successful at this job:

  • 1 year experience in a customer service field.

  • Self-directed with shown interpersonal, multi-tasking, and time leadership skills with attention to detail.

  • Oral and written communication skills, a professional presence, and a shown ability to present a cohesive, influential story.

  • Demonstrated relationship skills with the professional partnerships that result in stable, consistent, reliable, and courteous communication.

  • Work in a fast-paced environment, leading multiple projects with varying priorities.

  • Flexibility and willingness to work weekends, holidays, as needed.

  • Gather and use relevant facts to advise decision-making and solve issues.

  • Identify, evaluate, and improve processes to deliver better guest service and improve the cast experience.

  • Resolve challenges and serve as an advisor for the team.

  • Proficiency in basic computer functions to operate, and adaptable to new technology.

  • Walt Disney World property knowledge.

  • Develop and maintain a positive working relationship with Cast Members, peers, partners, and external vendors.

  • Self-starter who requires little direction and follow up.

Preferred Requirements

  • A basic understanding of photography, weddings, or conventions past coordinator experience

  • Past equipment coordinator experience

  • Knowledge of post-production processes and operations

  • Knowledge of BEOs, ER2, Siebel, or DSCS, PowerApps, SharePoint, Word & Excel

Required Education

  • High School degree or equivalent

Additional Information

Benefits and Perks: Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits .

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Job ID: 10037039

Location: Lake Buena Vista,Florida

Job Posting Company: Walt Disney World Resort

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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