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The Walt Disney Company Sr Systems Engineer in Lake Buena Vista, Florida

Job Summary:

The Senior Platform Engineer is responsible for design, development, maintenance, administration, and support activities of moderate complexity, including software, platform, and configuration. The primary objective is to provide 24/7 operational support and ensure stability and resiliency for hardware, software, services and other advanced technologies supporting various lines of business (LOB’s). This role will participate in day-to-day operations and works with business units to plan, design, and implement platform(s) and infrastructure. This individual also monitors ongoing maintenance, enhancements, and automation of platform and infrastructure. They will assist to lead, coach, and mentor more junior members of the Systems Engineering team. The Disney Signature Experience team supports both our Disney Cruise Line and Disney Vacation Club Lines of Business. If you’re looking for a fun, fast paced environment where you can experience guest satisfaction first hand, Disney Signature Experience is the place for you!


  • Conducts or leads others in the day-to-day maintenance and administration of software platform(s), and configuration updates following established procedures.

  • Identifies root causes of operational issues, resolves problems and/or recommends solutions for implementation by others.

  • Deploy and manage innovative modern cloud technologies using infrastructure-as-code, self-healing, security automation patterns, instrumented and monitored

  • Escalation of only the most difficult problems/issues

  • May initiate implementation of new projects, developing tools, automation, and scripts to facilitate platform maintenance, operational efficiency, reliability, and administration.

  • Plans, manages and executes small to mid-scale platform-oriented projects that include business unit initiatives and updates to existing platforms as needed.

  • Consults with application team as necessary to resolve issues and/or clarify requirements.

  • Provides research, design, building, testing, and support to software platform(s), including support for multiple levels of testing prior to release of new and upgraded platform or infrastructure.

  • Challenge the status quo through intellectual curiosity and natural inquisitiveness to look beyond the obvious for continuous improvement opportunities

  • Responsible for documentation of new and existing standards and best practice.

  • Participates in the development of large technical solutions that meet specifications and that impact future developments.

  • Participates in the development and refinement of standards and best practices for the production environment based on the needs of the supported business units.

  • Operates with considerable autonomy and discretion

  • Willing and able to ask difficult questions and build consensus when necessary

  • Present technical information, in communicable verbal or written format, to technical and/or business audience.

Basic Qualifications:

  • 4 to 7 years of progressively related experience in Systems Engineering and/or software development.

  • In-depth knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications.

Preferred Qualifications:

  • In-depth experience with:

  • Systems support

  • AWS provisioning and support

  • Proficient, collaborative, & experienced in building reliable, scalable, enterprise systems

  • Ability to identify root-cause sources of instability in a high-traffic, large-scale distributed systems

  • Web and Java applications, such as JSP, ASP; PHP; JavaScript; PERL; Python; VBScript or other programming language

  • Tools and middleware including Chef, Ansible, Terraform

  • Scripting

  • Bash

  • Enterprise operating systems (Linux, Unix, Windows)

  • Storage

  • Apache Tomcat, IIS

  • Project management methodologies (Agile, Scrum, Waterfall, etc.)

Required Education

  • Bachelor’s degree in Computer Science, Information Technology, or similar field or related work experience.

Preferred Education

  • Master’s degree in Computer Science, Information Technology, or related field.

Additional Information:


Job ID: 787532BR

Location: Lake Buena Vista,Florida

Job Posting Company: Disney Parks & Resorts

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