The Walt Disney Company Technical Writer in Lantau Island, Hong Kong

Career with a Difference

Hong Kong Disneyland delivers world-class service and lifetime memories for our Guests. As a Cast Member, you will be an important part of the Disney Show. Working at Hong Kong Disneyland offers you the opportunity to participate in comprehensive training and experience excellent career development opportunities.

Interested in a career with a difference? Join us now!

Responsibilities :

  • Writing new operating manuals and training documents for on-the-job training (OJT) of front-line cast members (e.g., attractions, entertainment, hotel, food & beverage, merchandise)

  • Update and translate existing documentation to reflect the current operations and align with the latest local and worldwide safety and operation guidelines

  • Implement the house style and editorial principles to ensure the overall format and structure consistently reflecting a high professional image

  • Edit English and Chinese writing pieces as required

  • Conduct presentations to clients and stakeholders, including executive level

  • Maintain close relationship and communication with both clients and overseas partners

  • Conduct site visit and attend OJT, job shadowing and/or other training as necessary

Basic Qualifications :

  • Bachelor degree holder, preferably in Translation, Communication, Journalism, Operations Management or related disciplines

  • 5 - 8 years relevant experience, Theme Park or Resort operational experience is a plus

  • Experience in documentation in Theme Parks or one of the comparable service industries (e.g., hotel, food & beverage, merchandise, airline, railroad, entertainment) preferred

  • Strong computer proficiency with Microsoft Office applications, including Microsoft Word, Excel, PowerPoint and Outlook, and willingness to learn new software programs

  • A great team player with strong communication and interpersonal skills

  • Willing to learn and able to work independently in a fast paced and challenging environment

  • Well versed in English and / or Chinese

  • Candidates with less experience will be considered as Associate Technical Writer

Job ID: 600638BR

Location: Lantau Island,Hong Kong

Job Posting Company: Parks, Experiences and Consumer Products