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The Walt Disney Company Senior Manager, Product Management, Subscriber Activation in New York, New York

Job Summary:

About Disney Streaming Services:

Disney Streaming Services is a business unit within The Walt Disney Company’s Direct-to-Consumer and International (DTCI) segment that oversees all consumer-facing digital video subscription services across the company. Disney Streaming is responsible for developing and operating The Walt Disney Company’s direct-to-consumer video businesses globally, including the ESPN+ premium sports streaming service, programmed in conjunction with ESPN; the upcoming Disney SVOD service; and BAMTECH Media, a global leader in direct-to-consumer video streaming products and solutions. Its core mission is to deliver global audiences the freedom to access content on their terms across any connected device, time or location.

Subscriber Activation is a cross-functional team within the Product Management organization at Disney Streaming Services with a focus to drive engagement and retention of streaming subscribers. The team is results driven, data-informed and thoughtful. Members of the team are responsible for determining the set of behaviors that impact retention, implement KPIs to track progress, build the ability to reach subscribers and deliver programs that lift retention. Team initiatives span across subscriber onboarding, automation, upsell, win back, monetization and engagement.

We Offer a Rare Opportunity for Product Managers

  • To manage products with the potential to impact users at a massive scale around the world

  • Work on award-winning video applications, and the platform that powers them

  • Work in a highly collaborative team environment

  • Excellent benefits

Responsibilities:

  • Technical product owner to work closely and influence Platform Product, MarTech, Data Engineering, Content Engineering and Data Governance to build internal infrastructure and solutions to scale global notifications and messaging

  • Develop the product infrastructure, roadmap and data flows to enable personalized messaging across email, push notifications and other outbound messaging platforms

  • Understand backend systems and develop the path to make extensible to frontend and third party systems

  • Develop, socialize and maintain product specifications that identify goals, status and expected deployment of key infrastructure

  • Clearly articulate estimation and management of project budgets and cross-team resource allocation

Basic Qualifications:

  • You have 6-8 years of experience in product management, with 3+ years in team management

  • You have experience building and launching digital products in LatAm, EMEA, and/or APAC countries

  • You have experience with data systems, architectures and ETLs across commerce, identify and internal databases

  • Experience with SQL queries across data platforms (Redshift, Snowflake, Alation, Jupyter)

  • Prior experience with APIs, platform products and automation systems. Deep understanding of CRM, CDP and ETL across multiple data platforms and systems

  • You collaborate with senior leadership to plan ahead in providing a roadmap indicating what objectives your team will be working on in the future. You are transparent with that roadmap for all interested parties.

  • You speak and write clearly without being verbose across all communications. You distill complex problems into essential elements, and communicate across the team and executives effectively

Job ID: 759575BR

Location: New York,New York

Job Posting Company: Direct-to-Consumer and International

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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