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The Walt Disney Company Senior Enterprise Program Manager (Media) in San Francisco, California

Job Summary:

Disney Streaming Services is creating digital video entertainment products for one of largest media brands in the world, with the mission of providing consumers the ability to access content on any connected device, at any time, in any location. As we continue to use our innovative technology to deliver dynamic direct-to-consumer entertainment for millions of fans across the globe, we are looking for program managers who can operate across the enterprise to ensure on-time, high-quality delivery of products and features that directly drive our business. The Enterprise Program Management team is a centralized group within the Disney Streaming Services technology organization, focusing on enterprise-wide, technical initiatives that directly fulfill Direct-to-Consumer International products such as Disney+, ESPN+, and Star+.

We are searching for a Senior Enterprise Program Manager who can bring experience and enthusiasm to the program execution of products and features that are focused on both live and on-demand content. This role requires a combination of passion for digital media creation and distribution, and the desire to be a driving force in delivering that media to our consumers around the world. Additionally, this role will help shape the team as we continue to evolve, grow, and partner with our world-class engineering and product organizations.

Location: CA, NY and Remote

Responsibilities:

  • Lead multiple product and engineering teams in a cross-matrixed organization, to deliver complex, high-quality features focused on our media broadcast, processing, and digital distribution components.

  • Utilize existing streaming domain expertise and continually build knowledge of our media infrastructure, pipeline and distribution services, to maintain a clear vision of intra- and inter- team dependencies with upstream and downstream components of the media environment.

  • Build strategic and trusted partnerships with media engineering team leads, Technical Project Managers, and operators, as well as with media product owners, ensuring alignment with dynamic and evolving business needs.

  • Apply your expert project management skills to maintain a clear overview of project timelines and progress, with the ability to provide timely updates on project health to a cross-functional audience of technical, business, marketing, legal, and operations stakeholders.

  • Perform unbiased risk management by determining root causes, corrective actions, mitigation options and impacts, ultimately providing clear executive level summaries.

  • Continuously provide strategic input into the Enterprise Program Management processes, bringing along best practices that can adapt as our streaming organization continues to evolve and grow.

Required Education

  • Bachelor's degree in Computer Science or related field preferred

  • 7 years practical experience in technical industry, preferably within digital streaming services

  • 5 years experience managing technical programs in a media engineering domain, such as live signal transmission and broadcast environments, live and/or file based digital media, and encoding and segmenting processing pipelines.

  • Program Lifecycle Disciplines: Strong knowledge of the integrated systems lifecycle development utilizing different – and sometimes – multiple development models (e.g., agile, waterfall, hybrid, etc.)

  • Proven track record of leading multiple programs across organizations (product, engineering, marketing, legal, operations), and building relationships across such boundaries.

  • Very comfortable providing verbal and written executive level summaries, and an outstanding communicator across project team members and stakeholders at all levels.

  • Demonstrated ability to effectively plan, lead, and document outcomes of meetings that will guide discussions between cross-functional product and engineering teams.

  • Comfortable with changing specifications and standards, and leading the team to deliver through ambiguity.

  • Excellent project management skills, combined with a strong business judgement, and the ability to break down program blockers and influence team members towards negotiation and resolution.

  • Demonstrated experience using Jira and project or product management tools.

  • Distinctive analytical, problem-solving, and organizational skills.

  • Strong account management, client service, and/or management consulting experience helpful.

  • Working knowledge of media streaming technology workflows, video/audio formats and delivery mechanisms.

  • Ability to communicate to resources within the media streaming engineering, delivery and operations teams on a technical level.

Job ID: 775497BR

Location: San Francisco,California

Job Posting Company: Disney Media & Entertainment Distribution

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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