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The Walt Disney Company Sr. Product Manager, Media Experience in San Francisco, California

We seek an enthusiastic and experienced senior product manager to join our media product team. Reporting to the VP, Media Product in San Francisco, and part of the rapidly growing Media Product team, the job location is San Francisco or New York.

The media experience is at the heart of the products and services Disney Streaming Services powers. Your role will be to identify and define new ways to develop insights about that experience, working closely with counterparts in data, product, and engineering teams to drive visibility and understanding of all aspects of that experience.

You will help to define and execute product roadmaps for reporting, telemetry, experimentation, anomaly detection, and user research in the context of measuring, understanding, and improving the quality of experience for users. In addition to continuously driving and improving execution of this core mission, you will work closely with counterparts in engineering, product management, and executive teams to ensure alignment with business, technical, and consumer priorities.

The ideal candidate is highly analytical, resourceful, team oriented, and will have an ability to work independently under time constraints to meet deadlines. You will have a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. The ideal candidate makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.

  • 4+ years experience in product management in one or more aspects of live and/or VOD media streaming

  • You have strategic insight into the current video streaming landscape both domestically and globally, with an understanding of and strong opinions on current trends

  • An exceptional understanding of common QoE metrics and their use in product, business, and engineering contexts

  • Extensive experience in one or more areas of data instrumentation, reporting and analysis and/or machine learning

  • Strong leadership skills, with the ability to prioritize well and communicate clearly across all levels of the organization, with a proven ability to influence and engage senior executives

  • A demonstrated ability to use data to drive decisions and back up assumptions and recommendations

  • A strong high-level technical understanding of all aspects of streaming media, including devices, ABR protocols, video formats, networking, and delivery

  • You provide strong strategic aptitude, clear thinking and communicating, and great decision making

  • You obsess about making customers happy and have strong opinions about good customer experience

  • A strong attention to detail, with an ability to take a step back and understand the bigger picture

  • Excellent written and oral communication skills

  • You are scrappy and resourceful, with no fear of getting your hands dirty and an impulse to be the first to tackle any challenge.

  • Ability to work with engineering teams to discuss technical concepts, make tradeoffs to remove roadblocks, and evaluate new ideas

  • Devise media and playback measurement, reporting, and experimentation requirements and processes to provide actionable insights to various stakeholders, as appropriate to each

  • Collaborate with data teams to bring machine learning approaches to bear on media data analysis and reporting

  • Work with business, product, and engineering stakeholders to establish and manage media experience strategy, objectives, roadmap, and KPIs

  • Partner with Disney Streaming Services UX and engineering teams to identify new product and process opportunities to develop insights that will inform strategies to provide the best possible experience for viewers, within the constraints of devices, consumer environments, and available technology

  • Collaborate with data engineering and analytics teams to translate product requirements into actionable stories using an Agile product development process

Preferred Education :

  • 4+ years experience in product management in one or more aspects of live and/or VOD media streaming

  • You have strategic insight into the current video streaming landscape both domestically and globally, with an understanding of and strong opinions on current trends

  • An exceptional understanding of common QoE metrics and their use in product, business, and engineering contexts

  • Extensive experience in one or more areas of data instrumentation, reporting and analysis and/or machine learning

  • Strong leadership skills, with the ability to prioritize well and communicate clearly across all levels of the organization, with a proven ability to influence and engage senior executives

  • A demonstrated ability to use data to drive decisions and back up assumptions and recommendations

  • A strong high-level technical understanding of all aspects of streaming media, including devices, ABR protocols, video formats, networking, and delivery

  • You provide strong strategic aptitude, clear thinking and communicating, and great decision making

  • You obsess about making customers happy and have strong opinions about good customer experience

  • A strong attention to detail, with an ability to take a step back and understand the bigger picture

  • Excellent written and oral communication skills

  • You are scrappy and resourceful, with no fear of getting your hands dirty and an impulse to be the first to tackle any challenge.

  • Ability to work with engineering teams to discuss technical concepts, make tradeoffs to remove roadblocks, and evaluate new ideas

Company Overview :

English

Job ID: 738881BR

Location: San Francisco,California

Job Posting Company: Direct-to-Consumer and International

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

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