The Walt Disney Company Associate Specialist, Merchandise Communications in Shanghai, China

The Associate Specialist, Merchandise Communications is responsible for supporting merchandise communications and special merchandise activations. This role will play an important role to ensure the consistency messaging and story-telling of merchandise products and experience across the resort. Desire to grow within the merchandise organization / career path.

Responsibilities :

  • Facilitate the merchandise related activations and work as a point of contact on behalf of merchandise communications team with related LOBs.

  • Support the consolidation of merchandise content and images for usage across all merchandise internal platforms.

  • Partner with store operations team to identify the proper methods to deliver messages into produce knowledge training and daily operations.

  • Present merchandise assortments and immersive experiences to internal Cast Members.

  • Facilitate in-store related signage content and translation.

  • Organize sample closets and showrooms to facilitate communications needs. Maintain good record of sample list.

  • Submit store operations related content for Public Affairs, Marketing and Legal. Manage content (print, digital) approvals within merchandise and obtain approvals from key LOBs/stakeholders.

  • Conduct regular store visit to assess the communication/project result and propose action plans if needed.

Basic Qualifications :

Communication Channels

  • Visual signage language

  • Merchandise Internal Communication Email

  • Product Knowledge decks/sessions

  • Bulletin Boards


  • Assist and set up for meetings (i.e. line reviews, IDI, etc.)

  • Facilitate internal synergy meetings and touch bases as appropriate.

  • Attend cross functional meetings per request.

General Support

  • Book conference rooms.

  • Assist with product knowledge sessions and implementation sessions.

  • Set up tabs/files and assist with approval/communications filing.

Preferred Qualifications :

  • Bachelor’s Degree or equivalent

  • Excellent presentation skills

  • Excellent written and verbal communication skills

  • Demonstrated ability to be flexible and detail-oriented

  • Strong computer skills including proficiency in Word, Excel, and PowerPoint

Additional Information :

KEY RELATIONSHIPS: Merchandisers, Store Operations Team, Planning team, Visual Merchandising team, Public Affairs and other LOBs.

Keyword: SHDRProfessional

Job ID: 595084BR

Location: Shanghai,China

Job Posting Company: Parks, Experiences and Consumer Products