The Walt Disney Company Host/ Hostess, Bell Services in Shanghai, China

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. As part of the Disney magic, Cast Members will have the opportunity to experience:

  • Memorable interactions with guests

  • An enjoyable, inclusive and equal working environment

  • A rich training program and a comprehensive range of benefits

  • A broad development platform with opportunities to advance and experience new fields while learning professional management skills

  • Advanced equipment and technology and complete infrastructure

  • An opportunity to create your own happiness through work

Bell Services Cast Members open doors of magical experiences to guests at resort hotels. They are responsible to greet and welcome our guests at the resort hotels; assist arriving and departing guests with their vehicles; help guests to customize their trip based on needs; and provide luggage services to and from guest rooms, creating smooth experiences for guests through outstanding service.

Responsibilities :

  • Deliver and store guest luggage properly

  • Rotate between several job roles: Host/ Greeter/ Valet/ Bin Master/ Dispatch

  • Interact with guests and solve challenges they may have

  • Deliver luggage/mail/messages/others such as flowers, gifts and etc.

  • If necessary, assist the bell services counter with answering phone calls and using computer systems

Basic Qualifications :

  • Willing to work both indoors and outdoors

  • Ability to perform repetitive tasks

  • Can work in a very fast-paced environment

  • Basic English communication and computer skills

  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can work three shifts)

Additional Information :

Please note:

Shanghai Disney Resort will not authorize anyone or any third party to charge candidate. Please always reach to our official channels or platforms for recruitment relevant information.

Work Location:

  • Your work location is Shanghai Disney Resort in Chuan Sha, Pudong New Area, Shanghai.

  • You could take metro Line 11 to Shanghai Disney Resort.

Total Rewards:


  • You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status

  • We welcome disabled candidates to apply for our jobs

About Shanghai Disney Resort:

The resort is home to the Shanghai Disneyland theme park, as well as two themed hotels – Shanghai Disneyland Hotel and Toy Story Hotel, Disneytown, a large shopping, dining and entertainment district, a Broadway-style theatre, Wishing Star Park and other outdoor recreation areas. Shanghai Disneyland is a Magic Kingdom-style theme park featuring classic Disney storytelling and characters but with authentic cultural touches and themes tailored specifically for the people of China. As we continue to develop this magical destination, we’re looking for a variety of world-class professionals including front line Cast Members and an innovative development team to help our plans take shape.


Keyword: SHDRexperienced



word: SHDRexperienced



Job ID: 578508BR

Location: Shanghai,China

Job Posting Company: Parks, Experiences and Consumer Products