The Walt Disney Company Host/ Hostess, Houseperson in Shanghai, China

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. As part of the Disney magic, Cast Members will have the opportunity to experience:

  • Memorable interactions with guests

  • An enjoyable, inclusive and equal working environment

  • A rich training program and a comprehensive range of benefits

  • A broad development platform with opportunities to advance and experience new fields while learning professional management skills

  • Advanced equipment and technology and complete infrastructure

  • An opportunity to create your own happiness through work

Within a core department, your role as a Houseperson will directly influence the guest experience. A Houseperson is responsible for overall cleaning and maintenance of guest rooms and replenishing items such as linens, amenities and various supplies. Areas of responsibility include but are not limited to: cleaning guest corridors, windows, carpets, backstage linen and storage rooms and maintaining supply inventories. As a Houseperson, you will create magical experiences for guests at Disney hotels through the fine details.

Responsibilities :

  • Daily Tasks include some or all of the following: Taking inventory of Guest supplies, delivering requested items to the Guests room, picking up and delivering Guests' valet laundry

  • Timely trace the status of assigned rooms and finish the work sheet

  • Provides deep cleaning of Guest corridors and carpeted areas

  • Takes inventory in the linen closet of guest supplies

  • Solve the problems and answer guests’ questions if necessary

Basic Qualifications :

  • Good communication skills and service mindset

  • Can accept repetitive indoor room cleaning responsibilities

  • Can work in a very fast-paced environment with a heavy workload

  • Have to work with chemicals and cleaning materials (cleaning supplies and equipment)

  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays. (can work three shifts)

Additional Information :

Please note:

Shanghai Disney Resort will not authorize anyone or any third party to charge candidate. Please always reach to our official channels or platforms for recruitment relevant information.

Work Location:

  • Your work location is Shanghai Disney Resort in Chuan Sha, Pudong New Area, Shanghai.

  • You could take metro Line 11 to Shanghai Disney Resort.

Total Rewards:


  • You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status

  • We welcome disabled candidates to apply for our jobs

About Shanghai Disney Resort:

The resort is home to the Shanghai Disneyland theme park, as well as two themed hotels – Shanghai Disneyland Hotel and Toy Story Hotel, Disneytown, a large shopping, dining and entertainment district, a Broadway-style theatre, Wishing Star Park and other outdoor recreation areas. Shanghai Disneyland is a Magic Kingdom-style theme park featuring classic Disney storytelling and characters but with authentic cultural touches and themes tailored specifically for the people of China. As we continue to develop this magical destination, we’re looking for a variety of world-class professionals including front line Cast Members and an innovative development team to help our plans take shape.

Job ID: 577339BR

Location: Shanghai,China

Job Posting Company: Parks, Experiences and Consumer Products