The Walt Disney Company Host/Hostess, Entertainment in Shanghai, China

Shanghai Disney Resort, the first Disney resort in Mainland China, is a place where friends and families can escape together to a whole new world of fantasy, imagination, creativity and adventure. As part of the Disney magic, Cast Members will have the opportunity to experience:

  • Memorable interactions with guests

  • An enjoyable, inclusive and equal working environment

  • A rich training program and a comprehensive range of benefits

  • A broad development platform with opportunities to advance and experience new fields while learning professional management skills

  • Advanced equipment and technology and complete infrastructure

  • An opportunity to create your own happiness through work

Entertainment Hosts/Hostesses are at the heart of creating magical guest experiences through close-up interactions with Disney Characters. In this role, you will become our characters’ closest friend and guide guests’ character engagements with immersive Disney storytelling.

Responsibilities :

  • Provide assistance to characters/performers, including preparing for shows and sets (getting in/out of costumes, location set-up), and ensure performers are on-time for performance sets

  • Accompany performers on set to ensure a safe, friendly working environment and facilitate the guest experience

  • Be familiar with character and entertainment schedules at the Resort and assist Guests with photographs, autographs and questions

  • Assist Guests and Cast Members with directions, event schedules and other information or assistance as needed

  • Anticipate and resolve Guest concerns. When necessary, provide service recovery after character departures including providing alternate solutions and notification of other set times and locations

  • Understand and maintain Disney Character integrity

Basic Qualifications :

  • Fluent in Mandarin and basic oral English

  • Willing to work both indoors and outdoors

  • Be flexible in handling urgent situations

  • Time conscious

  • Working Schedule: Shanghai Disney Resort Cast Members might be scheduled to work shifts on nights, weekends and holidays (can work 2 shifts)

Preferred Qualifications :

  • Previous experience in coordinating live shows is preferred

Additional Information :

Please note:

Shanghai Disney Resort will not authorize anyone or any third party to charge candidate. Please always reach to our official channels or platforms for recruitment relevant information.

Work Location:

  • Your work location is Shanghai Disney Resort in Chuan Sha, Pudong New Area, Shanghai.

  • You could take metro Line 11 to Shanghai Disney Resort.

Total Rewards:


  • You may only apply once in a six month period. If you have applied within the last six months, please log in to your account to view your current application status

  • We welcome disabled candidates to apply for our jobs

About Shanghai Disney Resort:

The resort is home to the Shanghai Disneyland theme park, two themed hotels – Shanghai Disneyland Hotel and Toy Story Hotel, Disneytown, a large shopping, dining and entertainment district, a Broadway-style theatre, Wishing Star Park and other outdoor recreation areas. Shanghai Disneyland is a Magic Kingdom-style theme park featuring classic Disney storytelling and characters but with authentic cultural touches and themes tailored specifically for the people of China. As we continue to develop this magical destination, we’re looking for a variety of world-class professionals including front line Cast Members and an innovative development team to help our plans take shape.

Keyword: SHDRexperienced




Job ID: 576429BR

Location: Shanghai,China

Job Posting Company: Parks, Experiences and Consumer Products