The Walt Disney Company Show Quality Standards (SQS) Coordinator in Japan

The Show Quality Standards (SQS) Coordinator is responsible for providing leadership, guidance and support to ensure that Disney’s high level of Show Quality is maintained. Through Brand Stewardship, this role is critical to creating and maintaining excellent guest experiences through cooperative partnerships with Walt Disney Imagineering (WDI), Walt Disney Attractions Japan (WDAJ) LOBs and Oriental Land Company, (OLC) the owner and operator of Tokyo Disney Resort.

  • The position will be a full-time contract position with number of renewals and contract length based on the company needs.

Responsibilities :

  • Provides integration and leadership to the disciplines that support the SQS Program.

  • Oversees creating and maintaining excellent guest experiences through cooperative partnerships with related parties.

  • Consistently maintains a broad perspective across all disciplines in order to ensure that all elements that make up the show experience continuously delivers the original design intent.

  • Provides small to mid-size SQS maintenance project support, clearly communicates feedback on improving reliability, safer accessibility and maintaining show readiness.

  • Responsible for schedule and phase tracking, managing all internal/external communication, documentation, product deliverables, overseeing milestone reviews, and production approval support.

  • Track schedule and supervise scope of Show Quality projects and reviews from ideation through implementation.

  • Demonstrates Disney Knowledge and an understanding of Disney process, shares Global SQS initiatives, best practices and lessons learned.

  • Initiates and plans the necessary Resort SQS WDI Subject Matter Expert (SME) business trip plans.

Basic Qualifications :

  • Excellence in managing relationships with external partners, collaboration and interpersonal skills

  • Strong sense of ownership, flexibility and integrity

  • High level of motivation, strong self-starter and strong problem–solving ability in a fast-paced environment

  • Excellent Bi-lingual (Japanese/English) written and verbal communication skills

  • Organized, thorough and detail oriented; ability to prioritize

  • Ability to negotiate and coordinate through conflict and problem-solve issues to resolution

  • Ability to coordinate multiple disciplines and understand how they interrelate

  • Proven ability to organize and communicate project development process and documentation

  • Ability to take direction, adapt to change, establish relationships, and work in a team environment

  • Computer proficiency in Word, Excel, PowerPoint/Keynote

Preferred Qualifications :

  • Degree in management, hospitality, or equal experience preferred

  • Disney Experience preferred

Job ID: 615832BR

Location: ,Japan

Job Posting Company: Parks, Experiences and Consumer Products